i'm in the process of evaluating communication solutions for a startup =
company doing business outsourcing. What i need is a system which can =
handle multiple phone lines and each line is represented by a company. =
Whenever the phone rings, or a softphone rings, the receptionist picking =
up the phone will have a pop up showing the company the phone line =
belongs to. In addition, i need an application programming interface so =
that interfacing with other software can be done. An IVR is a plus. =
Another scenario is when a call goes to an extension, no one picks up, =
and the call is routed to the operator after a fixed amount of time, the =
operator knows who is the call made to by screen pop up. Voicemail and =
able to handle multiple operators is also a plus.=20
I'm thinking of getting a digital ISDN line for this, since a panasonic =
guy told me its can carry around 30-40 lines and there is caller id =
bundled in. I've been reading about dialogix boards, can i use them in a =
normal pc(Pentiums) and if the need arises, can i join up multiple pcs =
with additional dialogix boards and cluster them together?
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2800.1400" name=3DGENERATOR>
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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>
<DIV><FONT face=3DArial size=3D2>Hi,</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>i'm in the process of evaluating =
communication=20
solutions for a startup company doing business outsourcing. What i need =
is a=20
system which can handle multiple phone lines and each line is =
represented by a=20
company. Whenever the phone rings, or a softphone rings, the =
receptionist=20
picking up the phone will have a pop up showing the company the phone =
line=20
belongs to. In addition, i need an application programming interface so =
that=20
interfacing with other software can be done. An IVR is a plus. Another =
scenario=20
is when a call goes to an extension, no one picks up, and the call is =
routed to=20
the operator after a fixed amount of time, the operator knows who is the =
call=20
made to by screen pop up. </FONT><FONT face=3DArial size=3D2>Voicemail =
and able to=20
handle multiple operators is also a plus. </FONT></DIV>
<DIV> </DIV>
<DIV>I'm thinking of getting a digital ISDN line for this, since a =
panasonic guy=20
told me its can carry around 30-40 lines and there is caller id bundled =
in. I've=20
been reading about dialogix boards, can i use them in a normal =
pc(Pentiums) and=20
if the need arises, can i join up multiple pcs with additional dialogix =
boards=20
and cluster them together?</DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Thanks,</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Amin</FONT></DIV>
<DIV><FONT face=3DArial=20
size=3D2>+60123305615</FONT></DIV></FONT></DIV></BODY></HTML>
i'm in the process of evaluating communication solutions for a startup
company doing business outsourcing. What i need is a system which can
handle multiple phone lines and each line is represented by a company.
Whenever the phone rings, or a softphone rings, the receptionist picking
up the phone will have a pop up showing the company the phone line
belongs to. In addition, i need an application programming interface so
that interfacing with other software can be done. An IVR is a plus.
Another scenario is when a call goes to an extension, no one picks up,
and the call is routed to the operator after a fixed amount of time, the
operator knows who is the call made to by screen pop up. Voicemail and
able to handle multiple operators is also a plus.
I'm thinking of getting a digital ISDN line for this, since a panasonic
guy told me its can carry around 30-40 lines and there is caller id
bundled in. I've been reading about dialogix boards, can i use them in a
normal pc(Pentiums) and if the need arises, can i join up multiple pcs
with additional dialogix boards and cluster them together?
Thanks,
Amin
+60123305615
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<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>i'm in the process of =
evaluating
communication solutions for a startup company doing business =
outsourcing. What
i need is a system which can handle multiple phone lines and each line =
is
represented by a company. Whenever the phone rings, or a softphone =
rings,
the receptionist picking up the phone will have a pop up showing the =
company
the phone line belongs to. In addition, i need an application =
programming
interface so that interfacing with other software can be done. An IVR is =
a
plus. Another scenario is when a call goes to an extension, no one picks =
up,
and the call is routed to the operator after a fixed amount of time, the
operator knows who is the call made to by screen pop up. Voicemail and =
able to
handle multiple operators is also a plus. <o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>I'm thinking of getting a =
digital
ISDN line for this, since a panasonic guy told me its can carry around =
30-40
lines and there is caller id bundled in. I've been reading about =
dialogix
boards, can i use them in a normal pc(Pentiums) and if the need arises, =
can i
join up multiple pcs with additional dialogix boards and cluster them =
together?<o:p></o:p></span></font></p>
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