Posted: Wed Mar 05, 2003 9:41 pm Post subject: [Asterisk-Dev] Voicemail problems and fix request
I have been noticing a number of problems / misfeatures in Voicemail on *. None of them are major,
just annoying to the users.
1. If you are checking your voicemail and another call comes into voicemail it creates an 'orphan'
message. This message will have a number other than 0 and can't be retrieved but triggers the
voicemail waiting light. Either allow the voicemail checker to read messages starting at other than
0000 or push the new message down after it's written. ( or something else creative )
2. In order to get windows compatible soundfiles email to users you need to record in wav and WAV
formats or it can't email the correct one to you. It would be nice to be able to select the writing
formats and emailing formats separately.
3. ADSI scripts cause problems with voicemail. If the users press any soft keys the phone stops
sending DTMF tones ( it also ignores the soft keys after that ). I have had to disable the script
loading portion of adsi_load_vmail to retain the display functions without softkeys.
Posted: Thu Mar 06, 2003 3:42 pm Post subject: [Asterisk-Dev] Voicemail problems and fix request
ANother annoyance I was reminded of today.
If the users have an existing unavailable or busy message and record another shorter message the
voicemail system retains the portion of the longer message that comes after the short message ( like
a tape recorder ).
I have been noticing a number of problems / misfeatures in Voicemail on
*. None of them are major, just annoying to the users.
1. If you are checking your voicemail and another call comes into
voicemail it creates an 'orphan' message. This message will have a
number other than 0 and can't be retrieved but triggers the voicemail
waiting light. Either allow the voicemail checker to read messages
starting at other than 0000 or push the new message down after it's
written. ( or something else creative )
2. In order to get windows compatible soundfiles email to users you
need to record in wav and WAV formats or it can't email the correct one
to you. It would be nice to be able to select the writing formats and
emailing formats separately.
3. ADSI scripts cause problems with voicemail. If the users press any
soft keys the phone stops sending DTMF tones ( it also ignores the soft
keys after that ). I have had to disable the script loading portion of
adsi_load_vmail to retain the display functions without softkeys.
Posted: Thu Mar 06, 2003 4:57 pm Post subject: [Asterisk-Dev] Voicemail problems and fix request
I can confirm this. A customer mentioned that my outgoing message didn't
make sense. It had left the tail end of an older message on the current
version.
If the users have an existing unavailable or busy message and record
another shorter message the
voicemail system retains the portion of the longer message that comes
after the short message ( like
a tape recorder ).
Bill
asterisk@billheckel.com wrote:
> I have been noticing a number of problems / misfeatures in Voicemail on
> *. None of them are major, just annoying to the users.
>
> 1. If you are checking your voicemail and another call comes into
> voicemail it creates an 'orphan' message. This message will have a
> number other than 0 and can't be retrieved but triggers the voicemail
> waiting light. Either allow the voicemail checker to read messages
> starting at other than 0000 or push the new message down after it's
> written. ( or something else creative )
>
> 2. In order to get windows compatible soundfiles email to users you
> need to record in wav and WAV formats or it can't email the correct one
> to you. It would be nice to be able to select the writing formats and
> emailing formats separately.
>
> 3. ADSI scripts cause problems with voicemail. If the users press any
> soft keys the phone stops sending DTMF tones ( it also ignores the soft
> keys after that ). I have had to disable the script loading portion of
> adsi_load_vmail to retain the display functions without softkeys.
>
> Thanks,
> Bill Heckel
> sender of thinkgeek goodies
>
>
> _______________________________________________
> Asterisk-Dev mailing list
> Asterisk-Dev@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-dev
>
>
Posted: Thu Mar 06, 2003 5:17 pm Post subject: [Asterisk-Dev] Voicemail problems and fix request
Okay cvs update and let me know if that fixes it.
Mark
On Thu, 6 Mar 2003, Wade Weppler wrote:
Quote:
I can confirm this. A customer mentioned that my outgoing message didn't
make sense. It had left the tail end of an older message on the current
version.
-wade
> -----Original Message-----
> From: asterisk-dev-admin@lists.digium.com [mailto:asterisk-dev-
> admin@lists.digium.com] On Behalf Of asterisk@billheckel.com
> Sent: Thursday, March 06, 2003 10:43 AM
> To: asterisk-dev@lists.digium.com
> Subject: Re: [Asterisk-Dev] Voicemail problems and fix request
>
> ANother annoyance I was reminded of today.
>
> If the users have an existing unavailable or busy message and record
> another shorter message the
> voicemail system retains the portion of the longer message that comes
> after the short message ( like
> a tape recorder ).
>
> Bill
>
> asterisk@billheckel.com wrote:
> > I have been noticing a number of problems / misfeatures in Voicemail on
> > *. None of them are major, just annoying to the users.
> >
> > 1. If you are checking your voicemail and another call comes into
> > voicemail it creates an 'orphan' message. This message will have a
> > number other than 0 and can't be retrieved but triggers the voicemail
> > waiting light. Either allow the voicemail checker to read messages
> > starting at other than 0000 or push the new message down after it's
> > written. ( or something else creative )
> >
> > 2. In order to get windows compatible soundfiles email to users you
> > need to record in wav and WAV formats or it can't email the correct one
> > to you. It would be nice to be able to select the writing formats and
> > emailing formats separately.
> >
> > 3. ADSI scripts cause problems with voicemail. If the users press any
> > soft keys the phone stops sending DTMF tones ( it also ignores the soft
> > keys after that ). I have had to disable the script loading portion of
> > adsi_load_vmail to retain the display functions without softkeys.
> >
> > Thanks,
> > Bill Heckel
> > sender of thinkgeek goodies
> >
> >
> > _______________________________________________
> > Asterisk-Dev mailing list
> > Asterisk-Dev@lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-dev
> >
> >
>
>
> _______________________________________________
> Asterisk-Dev mailing list
> Asterisk-Dev@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-dev
If the users have an existing unavailable or busy message and record
another shorter message the
voicemail system retains the portion of the longer message that comes
after the short message ( like
a tape recorder ).
> I have been noticing a number of problems / misfeatures in Voicemail
> on *. None of them are major, just annoying to the users.
>
> 1. If you are checking your voicemail and another call comes into
> voicemail it creates an 'orphan' message. This message will have a
> number other than 0 and can't be retrieved but triggers the voicemail
> waiting light. Either allow the voicemail checker to read messages
> starting at other than 0000 or push the new message down after it's
> written. ( or something else creative )
>
> 2. In order to get windows compatible soundfiles email to users you
> need to record in wav and WAV formats or it can't email the correct
> one to you. It would be nice to be able to select the writing
> formats and emailing formats separately.
>
> 3. ADSI scripts cause problems with voicemail. If the users press
> any soft keys the phone stops sending DTMF tones ( it also ignores
> the soft keys after that ). I have had to disable the script loading
> portion of adsi_load_vmail to retain the display functions without
> softkeys.
>
> Thanks,
> Bill Heckel
> sender of thinkgeek goodies
>
>
> _______________________________________________
> Asterisk-Dev mailing list
> Asterisk-Dev@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-dev
>
>
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