Posted: Fri Mar 16, 2007 2:42 pm Post subject: [astcallcenters] Call center manager for Asterisk (Release 0
Hi
i just want to let you know that is available a new release of ccmanager.
I've added the possibility to import queue_log information in a mysql
database and to generate reports using this information.
The software is in a beta state and provides this functionality:
- users management
- call generation (making a GET or POST request on a certain URL)
- queue management (LOGIN / LOGOUT / QUEUE STATUS)
- pickup a call from a queue even if the user isn't logged in the queue
- outbound call in customizable context
- queue stats import from queue_log
- queue reports creation (using an open xml format)
Please note, i think that the xml definition of a report is very
important, if many people share each other their reports there is the
possibility to build a reports-repository, so the final user can use
many reports and, if the user know what he is doing, he can customize
the reports.
I am looking for people to improve this project, any help would be
appreciated.
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