Posted: Fri Aug 11, 2000 7:45 am Post subject: [Asterisk] IVR CT Server Project
Hi Everybody,
I just join this list.
I am investigating a basic IVR CT server project with following features:
- Information On Demand (lOD)
Provides voice information upon customers' request, e.g. company profile,
products and services, etc.
- Fax On Demand (FOD)
Customers can retrieve fax documents immediately, e.g., product information,
quotations, drawings, etc.
- Call Transfer (CT)
Incoming calls can be transferred to, extension, direct line/mobile phone
- Voice Mail (VM)
Callers can optionally leave a voice message in the voice mail box.
- After office hours Customer & Sales support
- Management report, various caller report such as call utilization rate,
time of calls, categories of calls, etc.
- Background music on waiting.
Kindly enlighten me whether Asterisk software can cater my need. Which
interfacing PCI-cards, Station/Trunk card, are fit for my use. Whether they
are available on market.
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