Posted: Wed Apr 16, 2008 9:52 am Post subject: [asterisk-users] Simple queue announcements
Greetings list,
I've been playing around with queues on an old asterisk 1.2 box at a customer's site. They want to be able to add really simple queue announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".
Looking at the announce options in queues.conf, it seems to be possible to announce queue position and/or hold time, but not a simple announcement. I suppose I could, theoretically, erase all the queue-youarenext, queue-callswaiting, etc. voice files, but that seems rather excessive to achieve something so simple.
Any thoughts/suggestions gratefully appreciated.
Regards,
Chris
--
C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it
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Posted: Wed Apr 16, 2008 10:16 am Post subject: [asterisk-users] Simple queue announcements
use the option periodic-announce
On Wed, Apr 16, 2008 at 1:47 PM, Chris Bagnall <lists@minotaur.cc> wrote:
Quote:
Greetings list,
I've been playing around with queues on an old asterisk 1.2 box at a customer's site. They want to be able to add really simple queue announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".
Looking at the announce options in queues.conf, it seems to be possible to announce queue position and/or hold time, but not a simple announcement. I suppose I could, theoretically, erase all the queue-youarenext, queue-callswaiting, etc. voice files, but that seems rather excessive to achieve something so simple.
Any thoughts/suggestions gratefully appreciated.
Regards,
Chris
--
C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it
This email is made from 100% recycled electrons
_______________________________________________
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Posted: Wed Apr 16, 2008 10:26 am Post subject: [asterisk-users] Simple queue announcements
Chris Bagnall wrote:
Quote:
Greetings list,
I've been playing around with queues on an old asterisk 1.2 box at a customer's site. They want to be able to add really simple queue announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".
I believe you'll need to migrate them to 1.4.
Doug
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Ben Franklin quote:
"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
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> Greetings list,
>
> I've been playing around with queues on an old asterisk 1.2 box at a customer's site. They want to be able to add really simple queue announcements every minute, along the following lines:
> "sorry for the delay, someone will be with you shortly".
>
>
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